indobey Banking: Deposits, Withdrawals, and Your Account Wallet
This page covers every money operation your indobey account supports — from adding funds to sending a payout back to your wallet. We run on GoPay, ShopeePay, and LinkAja, the same e-wallets already on your phone, so you are not setting up anything new. Your deposit counter lives under the Cashier tab once you log in; your withdrawal form is right beside it. Start with the deposit section if this is your first time funding the account. If you are moving money out, head straight to the withdrawal steps and make sure your wallet ownership is verified first.
Every transaction on your indobey account passes through a set of controls before it moves. These are not background details — they are the reason your balance stays accurate and your payouts reach the right wallet. Below are the four checkpoints that matter most for your account security.
Domain Verification
Always access your account through indobey. Before you enter any credentials or payment details, check the address bar. A mismatched domain is the single clearest sign of a phishing attempt. Bookmark the real address and use only that.
Identity Confirmation
Before any payout is processed, we confirm that the account holder matches the wallet owner. This step runs once during your first withdrawal and keeps your funds from reaching the wrong destination if your account details are ever compromised.
Wallet Ownership Check
The GoPay, ShopeePay, or LinkAja wallet you register for payouts must be in your own name. We cross-check the wallet registration against the account details you submitted at sign-up. Third-party wallet transfers are not processed.
Support Contact Path
If a transaction shows an unexpected status, reach our account support team through the live chat link inside your account dashboard. Our Indonesia support channel handles deposit holds and withdrawal queries — use the in-account route, not external links.
TRANSACTION RECORDS
Matching Your Wallet History to Your Account Balance
A transfer from GoPay or ShopeePay creates two records: one on the wallet side and one inside your indobey account. Knowing how to read both saves a lot of time if a deposit does not appear immediately or a withdrawal status sits on pending. Here is what each record tells you and what to keep as evidence.
Reference Number
Every transaction generates a reference number shown in your indobey account history and in your wallet app. Copy this number before contacting support — it is the fastest way to locate a specific transfer in our system.
Status Labels
Your account history shows three statuses: Pending, Completed, and Failed. Pending means the payment gateway has received the request. Completed means the balance has moved. Failed means no funds left your wallet and nothing was deducted.
Account History Tab
Log in and open the Transaction History tab under your account profile. Every deposit and withdrawal attempt appears here in reverse chronological order, with the method, amount, and final status displayed alongside the timestamp.
Evidence to Keep
Screenshot your wallet app confirmation and the indobey transaction reference number immediately after a transfer. If you need to raise a query, these two items together are all support needs to trace the payment on both ends of the transaction.
LOCAL PAYMENT METHODS
Wallets We Accept for Indonesia Accounts
Deposits and withdrawals on indobey run through the e-wallets Indonesia uses every day. No card entry, no bank form — just the wallet app already on your phone. Availability depends on your region and local law; the cashier tab in your account shows which methods are active for your location.
GoPay
Fund your account directly from GoPay. The cashier generates a payment code you confirm inside the GoPay app. Your indobey balance updates once the wallet confirms the transfer on their side.
ShopeePay
ShopeePay works the same way — open the cashier, select ShopeePay, and approve the amount in your Shopee app. The account balance reflects the deposit after wallet confirmation, with no re-entry of card details required.
LinkAja
LinkAja is available for both deposits and withdrawals. Select it from the cashier, enter the amount, and complete the approval step inside your LinkAja app. For withdrawals, the registered LinkAja number must match your account name.
IDENTITY VERIFICATION
Verifying Your indobey Account
Account verification on indobey protects your balance by confirming that only you can request a payout. We ask for it once, before your first withdrawal, and it stays active for the life of your account. The process is straightforward: you submit a government-issued ID that matches the name on your account, and we confirm the wallet you plan to use for payouts is registered under the same name. Without this step, outgoing transfers are held until verification clears. Complete it early so your first withdrawal moves without a queue.
Document Required
Submit a clear photo or scan of a government-issued ID — KTP is the standard document for Indonesia accounts. The name on the ID must match exactly what you entered when the account was created.
Wallet Name Match
The GoPay, ShopeePay, or LinkAja wallet you register for withdrawals must be in the same name as your ID. Open the verification form in your account dashboard and enter the wallet number so we can confirm the registration.
Verification Status
Once submitted, the current status of your verification is shown in your account dashboard after login. If additional documents are needed, support will contact you through the in-account message channel.
Why This Protects You
Verification means no one else can request a withdrawal to a different wallet from your account. It is the control that keeps your winnings moving only to you, not to an unverified third-party destination.
PAYOUT STEPS
Sending Your Balance Back to Your Wallet
Withdrawals on your indobey account go back to the same e-wallet you used to deposit — GoPay, ShopeePay, or LinkAja. Before you submit a withdrawal, make sure your account verification is complete; a pending verification holds the payout until the ID check clears. Open the Cashier tab, then select Withdraw. The form shows the methods available for your account and the minimum amount for each. Enter the amount you want to move, confirm it matches what is in your balance, and follow the verification prompt if this is your first payout. The amount moves to your registered wallet after the transfer is processed on our end.
Open the Withdraw Form
Log in to your indobey account and navigate to the Cashier tab. Select the Withdraw option. The page displays your current withdrawable balance and the wallet methods registered to your account.
Choose Your Payout Wallet
Select GoPay, ShopeePay, or LinkAja from the method list. Only wallets you registered during verification appear here. If you need to change the registered wallet, contact support before submitting the withdrawal.
Enter the Amount and Confirm
Type the withdrawal amount — it must be within the minimum and maximum shown on the form for your chosen method. Review the details on the confirmation screen, then submit. Do not close the page until the reference number appears.
Track the Status
Your Transaction History tab updates in real time. A Completed status means the transfer has left our system and is on its way to your wallet app. Keep the reference number until the wallet balance reflects the amount.
FUNDING YOUR ACCOUNT
Adding Funds to Your indobey Account
Putting money into your indobey account takes the same steps every time, whether you are using GoPay, ShopeePay, or LinkAja. None of these methods ask you to enter card numbers or bank account details — you approve the transfer inside the wallet app you already use. Log in, open the Cashier tab, and select Deposit. Choose the wallet you want to fund from, enter the amount, and the cashier generates a payment reference. Open your wallet app, find the payment request or enter the code shown on screen, and approve it there. The moment your wallet app confirms the transfer, your indobey account balance updates.
Log In and Open the Cashier
Go to indobey and log in to your account. Find the Cashier tab in the main navigation or account menu. Select the Deposit option to open the funding form for your account.
Select Your Wallet
Choose GoPay, ShopeePay, or LinkAja from the available deposit methods. The form shows the minimum deposit amount for each method. Select the one already loaded on your phone for the smoothest approval flow.
Enter the Amount and Get the Code
Type the amount you want to deposit and submit the form. The cashier generates a payment reference or QR code. Open your wallet app and use that code to locate and approve the payment request from indobey.
Confirm and Check Your Balance
After you approve the payment in your wallet app, return to your indobey account. Your balance in the account dashboard reflects the deposit once our system receives the wallet confirmation. The Transaction History tab shows the Completed status.
COMMON ACCOUNT QUESTIONS
Your indobey Banking Questions Answered
Below are the questions we hear most often from account holders about deposits, withdrawals, and verification. If your situation is not covered here, the in-account live chat connects you directly to our Indonesia support team.
Which wallets can I use to deposit into my indobey account?
We accept GoPay, ShopeePay, and LinkAja for deposits. All three are available through the Cashier tab after you log in. The methods shown depend on your registered region and local law where access is permitted.
What is the minimum amount I can deposit or withdraw?
The minimum deposit and withdrawal amounts for each method are displayed on the Cashier form when you select GoPay, ShopeePay, or LinkAja. We do not publish a fixed universal minimum here because it can vary by method and account type.
My deposit shows completed in GoPay but has not appeared in my account — what do I do?
Screenshot the GoPay confirmation screen showing the reference number and amount, then open live chat support inside your indobey account. Share both the wallet reference and the cashier reference number. Support uses both to trace the transfer on each side.
How do I complete account verification before my first withdrawal?
Log in and open the verification section in your account dashboard. Upload a clear photo of your KTP or equivalent government ID. The name must match your account registration. Also register the wallet number you plan to use for payouts so we can confirm ownership.
Can I withdraw to a different wallet than the one I deposited from?
The payout wallet must be registered in your name and confirmed during verification. If you need to change the registered wallet, contact our Indonesia support team through in-account live chat before submitting the withdrawal request.
My withdrawal status has been on Pending for a while — is there a problem?
A Pending status means the transfer request is in the queue. If it has not moved to Completed after a reasonable period, copy the transaction reference from your history tab and contact support via live chat. Do not submit a second withdrawal for the same amount.
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